When you get in touch with Chapel Studio, we only use your information to respond, manage studio work and run the business properly.

 

At Chapel Studio, we respect your privacy and handle personal information with care.

This notice explains what personal information we collect, why we collect it, how we use it and what rights you have.

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1. Who we are

Chapel Studio is a trading name of Lewis James Turnbull (known as Indigo Turnbull) and is based in Suffolk, UK.

For the purposes of UK data protection law, Chapel Studio is the data controller for the personal information described in this notice.

Contact email: indigoturnbullmusic@gmail.com

 

2. What information we collect

We may collect and use the following personal information:

- your name
- your email address
- your phone number
- details of your enquiry or project
- messages and correspondence relating to studio work
- booking information
- invoicing and payment records
- recordings, project files and related working materials connected with your project
- limited website usage information collected through cookies or analytics tools

 

3. How we collect your information

We collect personal information when you:

- contact Chapel Studio by email
- use a WhatsApp link from the website
- call the phone number listed on the website
- book or discuss recording, production, mixing, mastering or collaboration work
- make a payment
- use the website, where cookies and analytics tools are active

There is currently no contact form on the website.

 

4. How we use your information

We use personal information to:

- respond to enquiries
- arrange and deliver studio services
- communicate with you about your project
- manage bookings and session planning
- issue invoices and keep payment records
- store and manage recordings and project files
- improve the website and understand how it is used
- meet legal, tax and accounting obligations

 

5. Our lawful bases for using your information

Under UK data protection law, we rely on one or more of the following lawful bases:

- Contract – where we need your information to discuss, arrange or provide studio services
- Legitimate interests – where it is reasonable for us to use your information to run Chapel Studio, respond to enquiries, manage projects and improve the website
- Legal obligation – where we need to keep certain records for tax, accounting or other legal reasons
- Consent – where consent is needed, for example in relation to non-essential cookies

 

6. Recordings and project files

As part of our work, we may keep recordings, project files and related materials connected with your project.

These may be kept for the longer term to support ongoing work, future edits, re-exports and archive purposes, unless there is a reason to delete them.

If you have a specific request about how long project materials are kept, you can contact us using the email above.

 

7. How long we keep information

We keep personal information only for as long as reasonably necessary.

In practice, this means:

- enquiries and correspondence are kept for as long as needed to deal with the enquiry and any follow-up
- client and project records are kept for as long as needed to provide services and maintain appropriate business records
- invoicing and payment records are kept for as long as required by UK legal and tax obligations
- recordings and project files are usually kept for the longer term unless there is a reason to delete them

 

8. Who we share information with

 

We do not sell your personal information.

 

We may share information, where necessary, with trusted services used to run Chapel Studio, such as:

- Wix, as the website platform
- Google Drive, where files or working materials may be stored
- banks or payment providers, where relevant to payments

We may also share information if required to do so by law.

 

9. Storage and security

We take reasonable steps to store personal information and project materials securely.

Recordings and project files may be stored on local studio devices and on secure backup systems used to protect project data.

 

10. Cookies and website analytics

The Chapel Studio website uses a cookie banner and consent tools through Wix.

The site may also use cookies and analytics tools provided through Wix and related website services to help the site function properly, understand how visitors use it and improve the website.

You can manage your cookie choices through the website’s cookie banner or settings where available.

 

11. Marketing

Chapel Studio does not currently send marketing emails or newsletters.

If that changes in future, this notice will be updated.

 

12. Your rights

Under UK data protection law, you may have rights including the right to:

- request access to the personal information we hold about you
- ask for incorrect information to be corrected
- ask for your information to be erased in certain circumstances
- ask us to restrict how we use your information in certain circumstances
- object to certain processing
- ask for transfer of your information in certain cases
- withdraw consent where we rely on consent

If you would like to exercise any of these rights, please email: indigoturnbullmusic@gmail.com

 

13. Complaints

If you have any concerns about how Chapel Studio uses your personal information, please get in touch first and we will do our best to help.

You also have the right to complain to the Information Commissioner’s Office (ICO), which is the UK regulator for data protection matters.

 

14. Changes to this notice

We may update this privacy notice from time to time.

Any changes will be posted on this page and the updated date at the top will be changed.